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The Essential Hospitality Managers Toolkit - CD
65.00
25 Essential Hospitality Training Manuals - CD
49.00
The Complete Orientation & Training Package
49.95
The Bar Owner's Guide to St.Patricks Day
5.00
Bar & Beverage Stocktaking/Inventory Package
19.99
All Training Manuals
Featured Products
How to Maintain Beverage Stock Levels
Ensure that you have the stock required to meet customer's needs in order to ensure their satisfaction.
Price:
7.99
More details...
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How to Service Toilets & Washrooms
Ensure your staff have knowledge of all the important procedures associated with cleaning toilets and washrooms. Use this manual as a training tool for your staff.
Price:
5.00
More details...
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Products
Download Cash Handling Procedures Training Manual in Microsoft Word format
It is essential that you follow all the correct procedures regarding cash handling, especially when there is a large movement of cash.
Price:
7.99
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Download Cleaning Public Areas Training Manual in Microsoft Word format
This Manual is designed to provide you, the employee, with an excellent working knowledge of the health & safety aspects related to cleaning in public areas.
Price:
7.99
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Download Communication Skills Training Manual in Microsoft Word format
This Manual is designed to provide you, the employee, with a full knowledge of the importance of good communication skills when dealing with customers and your colleagues on a day to day basis.
Price:
7.99
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Download Ensuring Customer Satisfaction Training Manual in Microsoft Word format
This Manual is designed to provide the employee with a full knowledge of how to monitor and ensure that all your customers are happy and contented with the service they are receiving in your establishment.
Price:
7.99
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Download Food Preparation and Quality Control Procedures Training Manual in Microsoft Word format
This manual will ensure that your staff have efficient knowledge regarding Quality Control when preparing food.
Price:
7.99
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Download Front Office Training Manual in Microsoft Word format
This manual will assist you in the control and functions associated with managing the Front Office.
Price:
7.99
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Download Function Rooms Training Manual in Microsoft Word format
This Manual is designed to provide the employee with a full knowledge of how set-up and clear function rooms, for all types of function.
Price:
7.99
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Download Guest Arrivals and Departures Training Manual in Microsoft Word format
Assisting guests at their arrival to your establishment is an important part of their stay.
Price:
7.99
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Download How to Provide Drinks Service in a Bar Training Manual in Microsoft Word format
This Manual is designed to provide the employee with a full knowledge of what is expected from the role of bar staff.
Price:
7.99
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Download Maintaining Beverage Stock Controls Training Manual in Microsoft Word format
It is important that a constant stock of drinks is maintained. Guests expect that their requirements will be met in our bars.
Price:
7.99
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Download Meeting and Greeting Guests Training Manual in Microsoft Word format
It is important to understand the need to take action when you can forsee problems arising and guests getting impatient.
Price:
7.99
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Download Napkin Folding Training Manual in Microsoft Word format
This training manual is designed to assist your employees in the folding of various styles of napkins.
Price:
7.99
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