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The Essential Hospitality Managers Toolkit - CD
€65.00
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The Complete Orientation & Training Package
€49.95
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Customer Service Training CD
€25.00
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All you Need to know about Limiting losses in the Bar
€9.99
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Download Standard Recipe Card in Microsoft Excel format
€5.00
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All you Need to know about Limiting losses in the Bar
The purpose of this booklet is to examine the areas of your business where losses...
€9.99
Customer Comment Card
Customer Comment Card
€5.00
Customer Service Training CD
Ideal for your whole team or individual learning. Included in each of the ten fantastic...
€25.00
Download A Strategy for Low Cost and High Yield document in Microsoft Word format
A Strategy for Low Cost and High Yield focuses on how to gain high yield at low cost.
€9.99
Download Acceptable Internet Usage Policy in Microsoft Word format
There are two major reasons to introduce policies for Internet and email use within...
€4.99
Download Business Plan Presentation Template in Microsoft PowerPoint format
The hospitality industry is competitive. If you are looking at going into this business...
€9.99
Download Customer Database sheet in Microsoft Excel format
A customer database is an ideal way for you to keep a directory of all your customers.
€4.99
Download Customer Experience Evaluation Software
96% of customers don’t complain. They just don’t come back. In order for you to gain...
€19.99
Download Customer Service Refusal Form in Microsoft Word format
Have you or your staff ever had to refuse the sale of alcohol to an intoxicated customer...
€4.99
Download Daily Room Checklist in Microsoft Excel format
Use this checklist when allocating rooms to the accommodation staff in the morning....
€5.99
Download Demand For Payment Template in Microsoft Word format
It's an unfortunate part of the hospitality business.
€5.99
Download Dessert Profit Margin Calculator
Download our helpful calculator to compare your Dessert Profit Margins at a glance.
€4.99
Download Employee Handbook Template in Microsoft Word Format
This Employee Handbook should be used during the induction process to familiarise...
€14.99
Download Expense Claim Form in Microsoft Excel format
During the course of business, it may be necessary for staff to use their own money...
€5.99
Download Function Quote Letter in Microsoft Word format
When responding to an enquiry it is important to respond in a professional manner...
€4.99
Download Goal Planning Template in Microsoft Word format
Do you want to ensure your staff have a career plan for development in your business?
€5.99
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