The Opening Shift in a Restaurant is one of the most important shifts because every other staff member coming on duty afterwards depends on the successful completion of the opening shift duties.
Very often, this is also the shift that has the first contact of the day with the customer. How often have you dropped into a newly built or refurbished restaurant or hotel where millions have been spent on it's design only to discover that the early morning staff don't have time to serve you because they are not working to a clear set of guidelines for opening the restaurant?
Use this Opening Shift Checklist to help focus your staff on preparation and customer service. This should form part of your overall standard operating procedures manual.
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