Do you get full credit for under-delivered stock? Are you keeping a record of how much is owed to you by suppliers who do not provide credit notes in a timely manner? Use this Credit Note Tracking Sheet to regain control of this important area. 

If you are due a credit, then make sure you have the driver countersign the revised delivery docket and ensure the accounts department is aware that a credit is due. That way, if a supplier does not forward a credit note, then that amount can be deducted form the total amount due. There’s no point in paying for stock you haven’t received.

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